Konnect You was formerly Compare My Move. Learn more.
If you leave a review directly on the company’s profile, we will only ask you for feedback on the company used.
Depending on the service you used, once you’ve completed the form or the work has taken place, you’ll be invited via email to leave your feedback. We understand it’s a busy time for you, so we may send a follow-up invite a few weeks later.
Alternatively, you can go directly to the company’s profile and leave a review that way.
When rating the company you used, you will be asked to rate your experience on a scale of 1-5 stars for the following areas:
You can also add more information about your experience if you wish as there will be an option for additional comments.
We run a Customer Stories feature where users who’ve left a 5-star review of a company are invited to share their experience with us. The aim is to give future customers an insight into the company used and how our service helped the user.
You can view these stories on company's profiles, where they provide an in-depth look at the customer’s experience. You can also see all Customer Stories on our website and on social media.
All companies have their own profile where their reviews are shown. These will be unfiltered so you can browse through the reviews to learn more about the company before you choose. Konnect You reviews are also shown on our website.
These reviews are monitored regularly as we take great pride in working with companies that meet the high standards we expect. If any company is not performing to these standards, they’ll be removed from our network.
Konnect You reserves the right to not publish any feedback that we deem as irrelevant, unhelpful, abusive or non-informative. We may also decide to edit your review if any of your comments fall outside of our guidelines.
If we edit your review or we decide that your review cannot be published for any of these reasons, you are welcome to request an explanation by contacting us.
Reviews do not get published immediately as they have to be checked. Each and every review is checked by our team to ensure they are genuine reviews from real customers who’ve used our website.
We place great importance on checking reviews to stop the spread of false information. Carrying out these checks means you’re reading real reviews from real customers, allowing you to get the full picture.
Once they’ve been given the green light, they will be published on the company’s profile and our website.
If reviewing the company you used, they’ll be notified that they have received a review and they will be given the chance to respond.
If your review for your chosen company is a concern for us, there may be a further delay in putting your comments live whilst our team liaise with the company in question.
You can always leave feedback directly on a company’s profile, but if for any reason you do not receive your feedback request email, drop us an email at info@konnectyou.com or give us a call on 029 2105 1646. We’ll be happy to send the review request email.
