Finding the Right Help for an Awkward House Move
Katie had recently been offered an exciting new job, which meant it was time to relocate.
With a difficult move ahead, she knew she needed a removal company she could trust to handle the job properly. Konnect You gave her a clearer way to find moving companies suited to her needs, review her options and choose the right fit for the move.
Searching for a Removal Company
Whilst Katie was a young professional moving alone, the lack of working elevators in the converted townhouse was going to make the experience extremely difficult and exhausting. She knew immediately that she was going to need help.
“I was moving from a first-floor flat to a third-floor old townhouse…But there was no lift and the stairs were quite hard work. I knew I needed a removal company that could deal with that.”
With a network of over 500 removal companies across the UK, Konnect You was able to match Katie with several verified and trusted moving companies in her local area. It ensured a much quicker process, meaning Katie was packed up and on the road in no time.
How Did You Find Konnect You?
Katie wanted more than a long list of removal companies.
For a move this awkward, she needed to feel confident that the companies she spoke to had been checked for the things that matter and were suited to the job. Konnect You helped her connect with experienced moving companies, review her options and choose the team that felt right for her relocation.
“For a previous move, I used one of the van comparison sites, which is a bit less official. But because this was a bigger move, I wanted to go through a website that listed proper removal companies.”
Konnect You appeared near the top of Katie’s search results, so she did not have to look far to find a service that felt right for her move.
It gave her a clearer way to connect with removal companies suited to her needs, without spending hours searching through options on her own.
“I just googled ‘compare removal quotes’ or something like that.”
Getting Matched with Companies
One of the most helpful parts of Konnect You is that customers speak directly with the companies they are matched with.
That meant Katie could explain the details of her move before receiving a tailored price. By sharing what made the job more awkward, she could review her options more clearly and choose a removal company that understood what she needed.
“Everyone was very quick. Either the same day or the next day, I was receiving calls from different companies.”
Katie was especially impressed with the number of services available to her, as well as the range of prices.
“People were quite competitive and not just on price, but on the services they offered.”
For Katie, the most important part of Konnect You was the user reviews on each firm’s unique company page. They allowed her to read feedback from previous users and easily compare the different services available.
“That was important to me, to see the ratings and how many there were. That was really helpful.”
How Did You Decide Which Company to Use?
Whilst the cost of the removal is a major factor when comparing quotes, so is the quality of the services. These were all aspects Katie reviewed when choosing which company to use. From the insurance to the calibre of reviews, Katie had a foolproof screening process that allowed her to choose the best professionals for the job.
“I was looking for the cheapest company that provided a good service. So, for example, included insurance, brought all their own blankets and had good reviews.”
Out of the options suggested, Izzy Removals was the company that most appealed to Katie. They offered high-quality removal services at highly competitive prices, ensuring they stood out immediately. Not only did they reply quickly, but they offered the most appropriate services on the best possible dates.
“They were the first to contact me and no one else seemed to be able to match their price…I was also quite strict on the days that I had available.”
How Did Izzy Removals Help?
Izzy Removals have been a company with Konnect You since December 2017. They have gained a superb 5-star rating from our users since they joined - a factor that has persuaded many users to continue working with them, Katie included.
When asked how Izzy Removals and their team performed on the day of her house move, Katie gave a glowing review and couldn’t praise them enough for their efforts.
“They kept really good communication…They were great before and they were great on the day - really friendly, really professional and got everything done with no issues.”
She explained that the move was fairly awkward as everything had to be unloaded upstairs, increasing the amount of hard work required. However, the team quickly rose to the challenge and gave a very professional and efficient service.
“They were very helpful and worked really hard. They were just great.”
Were There Any Issues?
The most difficult aspect of Katie’s move was the fact that she was moving to a third-floor apartment with no elevators to transport her belongings. It meant a lot of stairs to climb with a lot of awkward furniture.
However, Izzy Removals took everything in their stride, clearly having enough experience to work around such an undesirable situation.
“I had quite a bit of furniture, which they dealt really well with. It was clearly hard work, but they were joking about it.”
With great teamwork and an efficient removal plan, it didn’t take long until Katie was completely moved in despite the issues presented.
“I was helping them out and they were very grateful...I was very impressed by how quickly they got everything up.”
What Advice Would You Give Future Movers?
Katie’s biggest piece of advice was to speak directly with removal companies before making a decision. It helps you explain the details of your move, understand what each company can offer and choose a service that feels properly tailored to your needs.
“I'd probably say speak to the removal companies over the phone and make sure you discuss all the details of the move.”
Would You Recommend Using Konnect You?
Before ending our call, we asked Katie whether she would recommend Konnect You based on her recent experience using our services. The answer was a resounding yes.
“Yeah, I'd say [Konnect You] is a really good way of having them contact you and having a few different conversations with different people.”
How Can Konnect You Help You?
Konnect You has helped over 2 million people across the UK save time and money during the moving process. If, like Katie, you are looking for a verified removal company, we can match you with up to 6 reliable moving companies in your local area. Every removal company we work with has Goods in Transit and Public Liability insurance, so your belongings are covered throughout the journey.
Removals are only one part of the moving journey. We can also help you find RICS regulated surveyors and SRA or CLC regulated conveyancers, giving you trusted support at the stages where the right professional matters. Our guide centre is here to help too. Whether you are buying, selling or moving, you will find expert-approved articles, guides and research to help you through the process and make your next step clearer.
