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Konnect You Companies Are ‘On The Ball’ With Assisted Move

Konnect You Companies Are  ‘On The Ball’ With Assisted Move
By , 25th Jun 2026

After living at their previous home for over five years, Robert and his wife, Patricia, decided it was time for a change. Due to the noisy area and the neighbouring stream banks looking a little worse for wear, they decided to take the plunge and start looking for properties closer to their grandchildren.

Moving Closer to Family

Luckily, it didn’t take too long until they had found ‘the one’, a beautiful two-story home that was within walking distance from their daughter and two grandchildren. 

“We moved into what’s essentially a townhouse. It’s a bigger house, but it’s not directly overlooked by anything so it’s much more peaceful.”

It was exactly what they wanted. With the transaction complete and the keys ready to be collected, it was time for the biggest job in the process: the move.

Searching for a Removal Company

Along with age comes restrictions, so the couple decided this move wasn’t one to tackle alone.

“I think, because of my illnesses, I would’ve generally packed all the stuff myself and even hired a van to move, myself... But I decided, this time, that it wasn’t worth risking my health and so that was why I came to Konnect You to get some quotations in.”

While searching for local removal companies in 2019, Robert came across Konnect You. Instead of spending hours searching the internet, he completed our online form and was soon presented with a number of different options.

It made the process much simpler and helped him find a company who could support their specific requirements.

Getting Matched With Companies

Robert received four prices from different removal firms, who then contacted him for further information.

“And then two of the moving companies actually came down and did a full review of what we had to do. That was really reassuring, it showed that they were actually there as experts.”

After the initial house survey and one final price, Robert and Patricia accepted the family-run company, Moved By Experts, as their removal company.

Choosing a Company

Part of the Konnect You network since 2013, Moved By Experts are a hard-working team who have been working in the industry for over 20 years. They have a superb five-star rating from previous customers and continue to provide first-class services across the UK.

After the typical wait for a completion date, Robert and Patricia were happy with their choice and finally booked their move for June 2019.

How Did Moved By Experts Help?

The excitement was building for the pair but, as usual, so were the nerves. However, as Moved By Experts had already assessed the home and items to be moved through a pre-move house survey, everything was planned out in advance, making the process more efficient.

“The move itself was superb! My wife and I had already packed our stuff ourselves but the guys came in, took over, took everything out and they were really, really slick.”

Despite expecting it to take all day, Robert told us that Moved By Experts only needed four hours to load the van and get set for the journey.

“They definitely made the whole move smooth, that was really, really super... As I said, the loading took four hours and they did things I hadn’t even thought about! They were on the ball!”

While Robert and his wife collected their new keys, the Moved By Experts team waited patiently, with their vans on hold. Then, within a couple of hours, the couple were settled into their new home with every box in the correct room.

“Normally, I might’ve gone out and gone to different companies myself... But doing it through one medium was absolutely, much, much easier. And then, of course, the removals company just lived up to their name. They were experts!”

Settling Into Their New Home

Having been living at their new home for over a year, Robert and Patricia have greatly enjoyed making it their own. They have updated the garden, kitchen and bedrooms while in the British lockdown.

“When we bought the house, although I liked it, the gardens suddenly didn’t appear to be what I really wanted. So, I’ve had all the gardens done, front and back, and we’ve now got a nice urban space where, throughout lockdown, we could go enjoy the Summer sunshine!”

Their two grandchildren have also been enjoying the new urban gardens, soaking up the sun during their more frequent visits.

Robert now also runs the local community centre, where he organises activities and meets the locals he now calls neighbours. With his daughter’s home being a two-minute walk from him, he has also been able to spend much more time with his grandchildren, taking them to and from school when needed.

“As she’s an NHS nurse, we’ve been almost looking after her two young children full-time... Now, I can finish the community activities, pick up the children and walk them off to school.”

Originally living in a noisy area far from their grandchildren, Robert and Patricia now have a much more family-oriented life. They have enjoyed updating their new house and are very grateful to Moved By Experts for making their move as efficient and simple as possible.

“I think Konnect You and the company we selected, provided such an excellent service... They were experts!”

How Can Konnect You Help You?

When you are moving home, there is a lot to get right. Legal work, surveys and removals all need professionals you can trust, and finding them should not feel like guesswork.

Konnect You brings those key services together in one place. You can use our helpful guides to understand what you need and when. When you are ready, we can connect you with trusted professionals for conveyancing, surveying and removals, matched to your needs so you can choose with more confidence.

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