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First Time Buyer Against the Clock When Searching for Trusted Surveyors

First Time Buyer Against the Clock When Searching for Trusted Surveyors
By , 24th Jun 2026

The prospect of owning your first home is a milestone many people across the UK wish for and, for Kirsty, it was just around the corner.

However, with the housing market still recovering from the COVID-19 pandemic, the 2021 stamp duty holiday made the process much more stressful and demanding. Kirsty and her conveyancer were ready to get the process moving but, with the deadline quickly looming, it became very clear that she also needed a trusted property surveyor, and fast.

With time ticking on, it was vital she found a checked surveyor who could get the job done in time.

Buying Her First Home

A young professional in southeast London, Kirsty had been renting in the area since she graduated in 2015.

“I live by myself... I was really looking forward to buying my first house... I wanted a house rather than a flat, which is quite unusual for a first-time buyer in London, I think. So I was looking for something quite specific because, obviously, I'm not a multimillionaire... I knew I wanted to stay in southeast London. Southeast London is somewhere that I really love and spend a lot of time in. So, that was really important to me.”

Whilst the viewing process took a little extra time to make sure her first home matched her budget, Kirsty soon found her dream house in her perfect location.

It was a beautiful, cosy 2-bedroom Victorian terrace house with a stunning little garden for her to enjoy during the rare British summer sunshine. The property was far more spacious than her previous flats and she could immediately see it had so much potential.

Understanding the Buying Process

However, as a first-time buyer, Kirsty soon realised that the buying process contained many complicated steps she would have to prepare for.

“You know, obviously, when you're buying your first house, you're going through the process for the first time and everything is quite unfamiliar... There's a lot going on or there's a lot to manage and deal with.”

And Kirsty, specifically, had a lot more to deal with compared to your average house sale.

Working Towards the Stamp Duty Deadline

As the housing market was recovering from the global pandemic in 2019/20, the UK government introduced a stamp duty holiday that would run for many from 8th July 2020 until 30th June 2021.

This June deadline made the process much more stressful for Kirsty and her conveyancer, adding to the pressure immensely.

“It was really, really stressful. I mean, 8 weeks from offer to completion is quite a tight time frame anyway. But, yeah, that was a big ask and obviously, so many people were trying to make that deadline. So yeah, it did put quite a lot of pressure on it.”

Searching for a Property Surveyor

Part of this process meant finding a reliable surveyor as quickly as possible to assess and inspect the property before the end of the sale.

As a first-time buyer, it is not always clear who to ask about a house survey. We can connect you with trusted surveyors, so you can review your options, understand prices and choose with more confidence.

But with one simple Google search, Kirsty soon found the help she needed.

“I was just Googling how to find a good surveyor... And what was really helpful with your service was that I very quickly got a few recommendations, but then was able to find a really great surveyor who was able to come out really quickly. [That] was really important to me because I had 8 weeks between the offer and the stamp duty deadline - I really wanted to make that.”

Getting Matched With Surveyors

After hearing from a few matched surveyors and reviewing their prices, Kirsty quickly found the right professional for her.

“I did get a few quotes, but the [surveyor] that I went with, I went with quite quickly because he was able to come by quickly…”

After entering her details into our online form, it only took around half an hour for Kirsty to get connected with her chosen surveying firm.

“It was great to find this surveyor who could come out in 48 hours and come and do the survey.”

“I did read the reviews and that's what I really liked about the person that I ended up going with. There were lots of reviews that had referenced him individually and how helpful he'd been... That was really good. He was just great - he came out very quickly. Really, really, really good.”

Choosing a Surveyor

Due to their superb 5-star reviews and helpful flexibility, Kirsty decided to arrange a property survey with Ark Surveyors through Konnect You’s service.

Ark Surveyors have been part of the Konnect You network since June 2020 and have already amassed many glowing reviews from our customers. Based in London, their local knowledge and experience meant they were the right team for Kirsty and her requirements.

Arranging a Homebuyers Report

As the property she was purchasing was around 100 years old, Kirsty arranged a Homebuyers Report with Ark Surveyors, a type of property survey that is now known as a Level 2 Home Survey due to the recent changes to the RICS Home Survey Standard.

When asked about the property inspection and resulting report, Kirsty said:

“When you're buying an older property, this house is 100 years old, I think it's really important to have a more extensive survey done. And so I was really, really happy with that.”

Never underestimate the importance of organising a property survey when buying a house. The results could indicate that the home needs repairs or further checks before you decide how to move forward.

Luckily for our first-time buyer, this was not the case with her dream home.

“[The surveyor] was great... He came out very quickly. Really, really, really good. And, actually, so much so that my friend ended up using him a few weeks later for her house. We were really pleased!”

Completing Before the Deadline

After the property survey, the rest of the transaction was smooth sailing for Kirsty and she even made the tight deadline she was so nervous about.

“I managed it, I exchanged and completed on the stamp duty deadline.”

She is now enjoying the luxury of owning her first home and is planning all the decorative work that she could never do while renting.

“What do I enjoy most [about being a homeowner]? I think the area, there's lots of light in the morning. It's just really nice to wake up and for it to be very light and airy... That's great.”

Would Kirsty Recommend Konnect You?

When asked whether she would recommend Konnect You’s services, Kirsty replied:

“Yeah, definitely! As I say, when you're going through something that's completely unfamiliar and you’re not sure what to expect, it’s really helpful to have recommendations and see the other people that have worked with that person before. So, yes, fantastic!”

How Can Konnect You Help You?

Konnect You works with a network of trusted and verified professionals to make finding the right support for your move simpler.

We have helped over 2 million people over the years, connecting them with professionals who meet our standards. If, like Kirsty, you are looking for a verified surveyor, complete our quick online form and we will connect you with surveyors suited to your property and location.

And if you need more help with your move, we can support you there too. We can also connect you with conveyancers and removal companies, so you can get the right professionals in place with less guesswork.

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